More than just a camera

Questions & Answers

• Why should I buy from Matter?

  As the Official Reseller for Israel, we always have available stock to ensure the fast delivery of new cameras and the temporary replacement of cameras needing repairs from Matterport. We also give on-going local support to all our clients.

• Does the Matterport Pro2 3D Camera come with warranty?

  Yes. 1 year manufacturer's warranty.

• How long does delivery to Israel take?

  We ship your Matterport Pro2 3D Camera from Hertseliya. So shipping takes between 1-3 business days, depending on your shipping address.

• What accessories do I need to optimise my scan?

  Required: • iPad Pro or any iPad running iOS 9 or later with at least 128GB storage • Manfrotto MT190 Tripod or equivalent (suitable to hold 5kg) Recommended: • Chocolate adapter with Levels. • Mobile charger for the iPad (for long scans). • Camera case / case. Read more

• Can I capture outdoor areas in the Virtual Tour?

  As direct sunlight interferes with the 3D scan, we recommend you scan these areas on cloudy days, before sunrise or after sunset. You can also capture sunny outdoor areas with exterior 360° views or 2D panorama images, which can be included in your highlight reel.

• What are Mattertags and how can I use them?

  Mattertags are anchored to specific points throughout the Virtual Tour, where you can add descriptions and multimedia assets such as photo, video and audio files.